Home
Products
simTree WFM Call Center

Classic simTree WFM for Call Center businesses of all sizes. Powerful optimization for perfect staff planning

simTree Pico

A simpler version of simTree. Intuitive, web-based scheduling, perfect for small businesses

Documentation
Documents & Manuals Privacy and Cookie Policy
About us
Developed by Deepnumbers Follow us on LinkedIn
Contact Simtree Login


Documents and Downloads

Getting Started

  • Video: simTree Introduction Introduction to simTree
  • Video: Getting started Quick-guide Video First time set up of simTree
  • Document: New Customer Start-up Plan Our suggested plan for getting started with simTree
  • Document: Agent app on mobile device Set up Instructions for installing agent app on mobile devices
  • Document: Simulations and Analysis in simTree Read more about the analytical capabilities of simTree
  • Document: List of Features in simTree A detailed list of the different features currently in simTree

Data Import

  • Download Console Application Download console application for importing calls from MDR database. Supports Infinity and Genesis.
  • Document: simTree API Documentation Documentation for accessing the simTree API
  • Document: Console Application set up Instructions for how to set up the console application for importing calls from mdr database, including SQL queries used (Infinity/Genesis)

Contact us:

E-mail: info@deepnumbers.se

Developed by deepnumbers.se

Links

Documents

Log in to simTree

Privacy

Privacy and Cookie Policy